Terms & Conditions

The licenced owner of the patnakart.in trademark and website (collectively, “The Site”) is Intenext Solution Pvt Ltd. Please read the Terms & Conditions carefully as a visitor to the website or as a customer. You accept the terms in this Terms & Conditions agreement by using the services offered by the Site.

Personal Information:

Patnakart may gather the following personally identifying data about you during the Site registration process: first and last names, a backup email address, a mobile number, and other contact information Postal code, demographic data (such as your age, gender, occupation, education, and residence), information about the web pages you view or access, links you click, how often you access a page, and other browsing data.

Eligibility:

Only some regions of India would have access to the Site’s services. Users of the Site who are “incompetent to contract” as defined by the Indian Contract Act, 1872, such as un-discharged insolvents, etc., are not permitted. You may use the Site only under the supervision of a parent or legal guardian who accepts the obligations set forth in these Terms of Use if you are a minor, that is, under the age of 18 but at least 13 years old. If they are registered users and you are under the age of 18, your parents or legal guardians may transact on your behalf. It is against the law for you to buy anything intended for adult consumption and to sell it to children.

Account & Registration Obligations

To place an order on the website, all customers must first log in and register. In order to receive notifications pertaining to website purchases, you must keep your account and registration information up to date and accurate. The customer consents to receive promotional communications and newsletters after registering by accepting the terms and conditions. Customers have two options for withdrawing consent: they can do so through “My Account” or by getting in touch with customer support.

Pricing:

Unless otherwise stated, all of the products mentioned on the website will be sold at MRP. Prices will be charged on the date of delivery at the rates stated at the time of purchase. Even if the pricing of the majority of things don’t change every day, the costs of particular commodities and fresh foods do. When the order is delivered, no additional fees will be taken or refunded, as applicable, if the prices are higher or lower on the date of delivery.

Cancellation by Site / Customer:

By calling our customer care, you, the customer, are able to cancel your order at any moment up until the cut-off time of the slot for which you have made an order. In this scenario, we’ll return any money you’ve already paid for the order. We have the right to cancel any orders if we suspect a customer of engaging in fraudulent activity or a transaction that violates the website’s terms and conditions. All fraudulent transactions and consumers will be kept on a negative list, and we will either refuse them access or refund any orders they have placed.