Terms and Conditions
Welcome to Patnakart Agro Farms Pvt. Ltd.
These Terms and Conditions (“Terms”) govern your access to and use of the website, products, and services (collectively, the “Services”) provided by Patnakart Agro Farms Pvt. Ltd. (“Company”, “we”, “us”, or “our”), a private limited company incorporated under the Companies Act, having its registered office at 302, 3rd Floor, Mangal Market, near Pillar No. 72, Samanpura, Raja Bazar, Indrapuri, Patna,800014 Bihar, India.
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please do not use our Services.
USE OF THE WEBSITE
You agree to use the website in accordance with all applicable laws and not for any unlawful purpose. You shall not:
Engage in any activity that disrupts or interferes with the website or the servers and networks connected to the website.
Attempt to gain unauthorized access to any portion of the website.
Use any robot, spider, or other automated device to monitor or copy pages from the website.
PRODUCTS AND SERVICES
Patnakart Agro Farms Pvt. Ltd. specializes in the sale of GI-tagged agricultural products, organic produce, processed foods, and artisan goods from Bihar. All descriptions, images, references, features, content, specifications, and prices of products are subject to change at any time without notice.
We reserve the right to discontinue any product at any time.
ORDERING AND PAYMENT
You may place orders via our official website or authorized channels. All orders are subject to acceptance and availability.
Pricing: Prices listed are in INR and inclusive of applicable taxes unless stated otherwise.
Payment Methods: We accept UPI, net banking, debit/credit cards, and other methods as mentioned on the website.
Confirmation: Once your order is placed, a confirmation email/message will be sent to you.
SHIPPING AND DELIVERY
We deliver products to locations within India. Delivery times may vary based on location and product availability.
Shipping Charges: May apply as specified during checkout.
Risk of Loss: The risk of loss and title for items pass to you upon delivery to the carrier.
Delays: We are not responsible for delays caused by external factors such as weather, strikes, or courier service issues.
RETURN, REPLACEMENT, AND REFUND POLICY
We strive to ensure customer satisfaction. If you are not satisfied with your order, you may request a return or replacement under the following conditions:
Items must be returned within 7 days of delivery.
Products must be unused, unopened, and in original packaging.
Perishable goods are not eligible for returns unless damaged or defective.
Refunds will be processed to the original payment method within 7–10 business days.
USER ACCOUNTS
To access certain Services, you may need to create an account.
Account Security: You are responsible for maintaining the confidentiality of your account credentials.
Accuracy: Ensure your account information is accurate and updated.
Unauthorized Use: Notify us immediately of any unauthorized use of your account.
INTELLECTUAL PROPERTY
All content on this website including logos, text, graphics, images, and software is the property of Patnakart Agro Farms Pvt. Ltd. or its licensors and is protected under applicable copyright and trademark laws.
You are not permitted to use any content without express written permission.
PRIVACY
We value your privacy. Our practices regarding personal information are governed by our Privacy Policy.
DISCLAIMER OF WARRANTIES
We strive to provide accurate and reliable information; however, we do not warrant that:
The Services will be uninterrupted, timely, secure, or error-free.
The products or services will meet your expectations.
The content will be accurate or reliable.
All Services are provided “as is” and “as available.”
LIMITATION OF LIABILITY
To the maximum extent permitted by law, Patnakart Agro Farms Pvt. Ltd. shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, arising out of:
Use or inability to use the Services.
Unauthorized access to your data.
Any conduct or content of any third party.
INDEMNITY
You agree to indemnify, defend and hold harmless Patnakart Agro Farms Pvt. Ltd. and its officers, directors, agents, and employees from any claims, liabilities, damages, or expenses arising out of:
Your use of the Services.
Your violation of these Terms.
Your violation of any rights of another.
FORCE MAJEURE
We shall not be held liable for any delay or failure in performance caused by events beyond our reasonable control, including acts of God, war, strikes, epidemics, government restrictions, or power failures.
GOVERNING LAW AND JURISDICTION
These Terms shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Patna, Bihar.
TERMINATION
We may suspend or terminate your access to the Services at our discretion, without notice, if:
You violate these Terms.
We are required to do so by law.
You engage in fraudulent or illegal activities.
MODIFICATIONS TO TERMS
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Continued use of our Services after such changes constitutes your acceptance.
THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party site or service.
CUSTOMER SUPPORT
For any queries or concerns, you can contact our support team at:
Email: patnakartonline@gmail.com
Phone: +91 73520 00666
Address: 302, 3rd Floor, Mangal Market, near Pillar No. 72, Samanpura, Raja Bazar, Indrapuri, Patna, Bihar 800014
ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Patnakart Agro Farms Pvt. Ltd. concerning your use of the Services and supersede any prior agreements.
CONTACT INFORMATION
If you have any questions about these Terms, please contact us at info@patnakart.in
By continuing to access or use our Services, you agree to be bound by the latest version of these Terms and Conditions.
